We offer spacious garden and Townhome-style 1-, 2-, 3-, and 4-bedroom apartment homes with modern features designed to fit every lifestyle.

Our apartments do not have a private yard but we have patios and balconies.

We offer agent-guided tours, from Monday through Saturday. Schedule your tour online at your convenience or give us a call.

Applying is easy! Start by visiting our Floor Plans page and selecting a layout you love. Then, choose an available apartment home to apply online or in person through the leasing office. Our team is here to guide you through each step and ensure a smooth application process.

Applicants must provide 2 months’ pay stubs, offer letters, tax statements, or bank statements as proof of income. All income documents must be uploaded as PDFs within the application. Everyone 18 years or older is required to complete an application and upload a valid government-issued ID.

Applicants must demonstrate a combined gross monthly income of at least 2.75 times the monthly rent.

No. Subleasing is not permitted.

Yes. All residents are required to maintain renter's insurance with a minimum liability coverage of $250,000 throughout the lease term. 

Residents will receive a renewal notice 90-days in advance. Residents can access the resident portal to review renewal options, make their selection, and sign lease documents electronically. We also call all residents before they renew their lease to answer any questions they may have and provide personalized support throughout the renewal process.

No. Our community does not offer affordable housing.

Yes. Our community charges a $50 nonrefundable application fee and a $150 refundable administrative fee.

Yes. There are services available to help make the move-in process easier, and we’re always happy to point residents in the right direction.

To break your lease, we require a 60-day notice and a lease-break fee that is equal to 2-months of rent and repay any move-in concession (if one was applied).

Residents are required to provide a 60-day written notice.

Residents must submit a 60-day written notice and forwarding address before move-out. Residents are responsible for shutting off utilities, fully vacating and cleaning the apartment, and returning all keys to the office.

Security deposit refunds are processed within 30 days after move-out, in accordance with your lease and state guidelines.

This property does not require a mandatory security deposit; however, residents need to enroll in the LeaseLock program, where you only pay a $30 monthly nonrefundable fee.

Water, sewer, trash, cable, and internet are billed separately, though charges appear on your rent ledger each month. Valet trash is a required service at $25 per month. Cable and internet are $80, also paid with your rent. Electric is set up and paid directly through your providers.

The internet service provider available at our community is Spectrum.

All rent payments are made online through the BILT Rewards portal. Residents can make one-time payments or set up recurring payments for added convenience using a debit card, credit card, or checking account. We also offer flexible payment options through FLEX, allowing eligible residents to split rent payments into smaller installments. Residents must apply directly through FLEX, and participation is subject to FLEX approval.

Additional community fees include a $3 monthly pest control fee and a $25.00 trash fee.

Complimentary parking is available for residents. 
Spaces are not assigned and are offered on a first-come, first-served basis. 

No. We don't offer reserved parking.

No, there are no restrictions on overnight guests.

No. We do not offer EV charging stations on-site at this time.

Yes. We are a pet-friendly community.

We welcome up to two pets per home. A one-time pet fee of $300 for the first pet, and $150 for the second pet applies, along with monthly pet rent of $20 per pet.

All pets must be processed through Pet Screening, which helps ensure compliance with community guidelines regarding breeds, sizes, and pet-related documentation.

Our community features 3 dedicated dog parks where pets can run, play, and socialize. We also offer plenty of green space and walking areas throughout the property, providing a welcoming environment for both residents and pets.

Our community offers a thoughtfully curated selection of amenities designed to elevate your everyday living experience. Enjoy features such as 2 swimming pools, 24-hour fitness center, private work stations, playground, picnic areas with BBQ grills, lush landscaping, and more. For a full list of community amenities, please visit: https://www.reserveatprovidenceapts.com/amenities

Pour apartment homes feature spacious floor plans from garden- and townhome-style layouts. Private patios or balconies with fully equipped kitchens. Inside our Gold and Platinum renovation packages, you'll find spacious floor plans that have been meticulously upgraded with luxurious finishes and modern features. Elevate your living experience to new heights with our unparalleled amenities and renovated apartments. Make your move to our Charlotte community today and embrace the ultimate in comfort and style.

Select homes feature an in-unit washer and dryer. There is also a laundry facility on-site.

No. There is no designated bike storage.

Yes. All homes are fully-wired for immediate Wi-Fi service activation.

We offer Amazon locker, and for your convenience, packages may be delivered directly to your home or a delivery location of your choosing. Please note that the leasing office is unable to accept or store packages on behalf of residents.

No. We do not currently offer virtual tours. We invite you to explore our community through an in-person guided tour.

No. Furnished homes are not available.

Nestled in a prime location, this community offers convenient access to a wealth of amenities and attractions. With a variety of shopping centers, restaurants, and entertainment options nearby, you'll never run out of things to do. Immerse yourself in the vibrant cultural scene of Charlotte, with museums, galleries, and theaters just a short distance away. Nature enthusiasts will appreciate the abundance of parks and outdoor spaces for hiking, biking, and recreational activities. Commuting is a breeze, thanks to the easy access to major highways and public transportation. Experience the perfect blend of convenience and lifestyle by making The Reserve at Providence Apartments your home in Charlotte, NC 28270. For additional local highlights, please visit: https://www.reserveatprovidenceapts.com/mapsanddirections

The community is located in SouthPark and the Arboretum Shopping Center.For additional local highlights, please visit: https://www.reserveatprovidenceapts.com/mapsanddirections

Reserve at Providence Apartments is located within the Charlotte-Mecklenburg school district.

Creating a sense of community is important to our team! We host regular resident events to enhance the community experience.

Yes. Quiet hours are observed daily Sunday–Thursday: 8:00 a.m. to 9:00 p.m.; Friday–Saturday: 8:00 a.m. to 11:00 p.m., in accordance with local noise ordinances.

During business hours, noise concerns can be reported to the leasing office by phone or email. After hours, reports can be directed to our after-hours answering service. 

Reserve at Providence is a non-smoking community.

Maintenance requests can be submitted online through the resident portal. To report maintenance emergencies, call the leasing office. 24-hour emergency maintenance is on-call to assist you.

Emergency issues—such as flooding, loss of AC in extreme heat, electrical hazards, or anything affecting safety—are handled immediately, 24/7. Urgent but non-emergency concerns (like appliances not working properly) are prioritized as soon as a technician is available. Standard work orders are typically addressed within 24–48 hours, depending on the order in which requests are received.